With the development of market, Megaland ' s Customer Service Team is growing and expanding. Megaland Customer Service Center is a professional, young and vigorous and high-efficient team. “ Service Never Stopping ” is our service principles. Megaland Customer Service Center is mainly composed of Maintenance Center , Technical Support Center and Planning Operation Department.

   At present, we have established many maintenance authorized stations in sales cities all over the country, which offer perfect after-sales service for users. In order to perfect the management of the authorized service station, we still have skilled customer service representatives spreading in provinces and cities throughout the country to be devoted to building, managing authorized stations, offering maintenance technology and software updating, and assisting handling accidents.

   The Maintenance Center is responsible for repairing unconforming products returned throughout the country and offering related value-added service. With professional maintenance and inspection equipment and a tam of skilled senior service engineers, the Maintenance Center has greatly assured the service quality of unconforming products.
Technical Support Center holds responsible for offering related technical support for the telecom operators and authorized maintenance stations all over the country.

   During the course of doing service, Megaland Customer Service Center also develops after-sales service system (a system based on network platform to do the after-sales service timely tracking), which can assure the users can get the best service in the field.